2023.05.29

Commonly Asked Questions about COVID-19

Disclaimer: With COVID sweeping across the city, HEAL staff have pulled together a list of useful information and government guidelines to help you, your family and our community stay safe. None of the below information constitute as formal medical advice. Should you have any major symptoms it is best to consult your family doctor or government hospital for immediate help.

If your RAT or PCR test shows POSITIVE

If you have one or more of the following symptoms call 999 for an ambulance: 
- shortness of breath / difficulty in breathing or speaking 
- chest pain or palpitation 
- extreme tiredness 
- confusion 
- seizure 
- stroke symptoms (persistent numbness and weakness of limbs, double vision, facial asymmetry, slurring of speech) 
- persistent fever (showing no signs of relieve after taking medication for 24hrs) 

If you only have some of these milder symptoms: 
- Runny nose 
- Light cough 
- Sore Throat 
- Muscle Pain 

1. Set up Self-Isolation at home See Guide 
- if you have received 2 doses of COVID vaccine, isolate for 7 days; [https://www.info.gov.hk/gia/general/202202/26/P2022022600622.htm]
- if you have NOT received 2 doses of COVID vaccine, isolate for 14 days at home and wait for the further instruction from the department of health 
[https://www.coronavirus.gov.hk/pdf/pa_admission_isolation_ENG.pdf]

2.Get Symptom-Relief Medications Ready You may consider taking paracetamol or ibuprofen for fever, headache, or other bodyaches 
WARNING: You should check with your doctor for allergy and suitability of taking such drugs 

3. Regiser your test result on the government website, [https://www.chp.gov.hk/ratp/]


 

If you are showing symptoms or think you might have COVID

1. Get Yourself Tested 
Get tested with a Rapid Antigen Tests (RAT), more information about RAT on government website,
[https://www.coronavirus.gov.hk/rat/chi/kit_comparison.html]
- If your RAT test comes back POSITIVE, 
1) Follow the instruction on the government website, [https://www.coronavirus.gov.hk/pdf/pa_admission_isolation_ENG.pdf]
2) Register your case on the government website, [https://www.chp.gov.hk/ratp/]
- If you RAT test comes back NEGATIVE, observe your symptoms and seek medical attention if your condition deteriorates 


2. Monitor for symptoms
If you have one or more of the following symptoms call 999 for an ambulance: 
- shortness of breath / difficulty in breathing or speaking 
- chest pain or palpitation 
- extreme tiredness 
- confusion 
- seizure 
- stroke symptoms (persistent numbness and weakness of limbs, double vision, facial asymmetry, slurring of speech) 
- persistent fever (showing no signs of relief after taking medication for 24hrs) 
If you are NOT in Severe Conditions: 
- Runny nose - Light cough 
- Sore Throat 
- Muscle Pain 

3.Get Symptom-Relief Medications Ready 
You may consider taking paracetamol or ibuprofen for fever, headache, or other bodyaches 
WARNING: You should check with your doctor for allergy and suitability of taking such drugs. 

 

If you are in the same household as a confirmed COVID case

1. Get Yourself Tested 
Get tested with a Rapid Antigen Tests (RAT), more information about RAT on government website,
[https://www.coronavirus.gov.hk/rat/chi/kit_comparison.html]
- If your RAT test comes back POSITIVE, 
a) Follow the instruction on the government website, [https://www.coronavirus.gov.hk/pdf/pa_admission_isolation_ENG.pdf]
b) Register your case on the government website, [https://www.chp.gov.hk/ratp/]
- If you RAT test comes back NEGATIVE, observe your symptoms and do RAT test on day 6 and 7 as instructed by the government website, [https://www.info.gov.hk/gia/general/202202/26/P2022022600622.htm

2. Monitor for symptoms
If you have one or more of the following symptoms call 999 for an ambulance: 
- shortness of breath / difficulty in breathing or speaking
- chest pain or palpitation
- extreme tiredness
- confusion
- seizure
- stroke symptoms (persistent numbness and weakness of limbs, double vision, facial asymmetry, slurring of speech)
- persistent fever (showing no signs of relief after taking medication for 24hrs)

If you are NOT in Severe Conditions:
- Runny nose
- Light cough
- Sore Throat
- Muscle Pain

3. Get Symptom-Relief Medications Ready
You may consider taking paracetamol or ibuprofen for fever, headache, or other bodyaches

WARNING: You should check with your doctor for allergy and suitability of taking such drugs.

 

If you have been informed by the government that you have been in close contact with a confirmed case (primary contact)

1. Get Yourself Tested 
Get tested with a Rapid Antigen Tests (RAT), more information about RAT on government website,
[https://www.coronavirus.gov.hk/rat/eng/kit_comparison.html]
- If your RAT test comes back POSITIVE, 
a) Follow the instruction on the government website, [https://www.coronavirus.gov.hk/pdf/pa_admission_isolation_ENG.pdf]
b) Register your case on the government website, [https://www.chp.gov.hk/ratp/]
- If you RAT test comes back NEGATIVE, observe your symptoms and do RAT test on day 6 and 7 as instructed by the government website, [https://www.info.gov.hk/gia/general/202202/26/P2022022600622.htm

2. Monitor for symptoms
If you have one or more of the following symptoms call 999 for an ambulance: 
- shortness of breath / difficulty in breathing or speaking
- chest pain or palpitation
- extreme tiredness
- confusion
- seizure
- stroke symptoms (persistent numbness and weakness of limbs, double vision, facial asymmetry, slurring of speech)
- persistent fever (showing no signs of relief after taking medication for 24hrs)

If you are NOT in Severe Conditions:
- Runny nose
- Light cough
- Sore Throat
- Muscle Pain

3. Get Symptom-Relief Medications Ready
You may consider taking paracetamol or ibuprofen for fever, headache, or other bodyaches

WARNING: You should check with your doctor for allergy and suitability of taking such drugs.


 

If you had close contact with person who had contact with a confirmed case (secondary contact)

1. Set up Self-Isolation at home
See Guide (https://www.coronavirus.gov.hk/pdf/Close_Contact_of_Close_Contact_en.pdf) 
- Start your 4-day home quarantine.
- Rapid Antigen Test (RAT) on Day 1, Day 2 and Day 4 of the quarantine period. 


2. During the isolation period:
- After doing each RAT, take a photo immediately to record the test result.
- If you test negaive on RAT on that day, you may dispose garbage in the designated refuse collection point on the same floor, wearing a well-fitted surgical mask during the whole process. 
- You may ask friend / delivery for handling daily necessities but no direct interaction with them 
- You must observe on your symptoms and call 999 incase of emergency
- You may contact Office of the Government Chief Information Officer hotline 5394 3150, send email to shs@ogcio.gov.hk or send your name and contact number to 5394 3388 via SMS message or use WhatsApp Helpline 9617 1823 for enquiries related to the identity of OGCIO staff, the electronic wristband and the “StayHomeSafe” mobile app
Please follow the comprehensive government guidelines
https://www.coronavirus.gov.hk/eng/home-quarantine.html
 

If your child is infected with COVID

Majority of infected children have mild symptoms and do recover from the infection. If the child has only mild symptoms, we should monitor symptoms of deterioration. However, if symptoms are severe, then we should act promptly and take the child for emergent care (e.g. calling for an ambulance to have the patient transferred to the closest emergency room)

Seek Urgent Medical Attention if your child presents with one of the following symptoms:
- Persistent difficulty in breathing / forceful breathing / insuckings in neck, chest wall, or abdomen / increased respiratory rate
- Persistent chest pain
- Blue / purplish lips
- Sustained decreased consciousness / not playful with parents or toys/iPad
- Not keeping down food or fluids, together with decreased urine output
- Seizure (unconscious and twitching of limbs and rolling up of eyeballs)
- Delirium or confusion
- Unexplainable red eyes, swollen and red lips, peeling or swollen fingers/toes and unresolving fever

Observe if your child only has mild form of the following symptoms:
- Sore throat
- Runny nose
- Mild cough (without shortness of breath or sputum)
- Sneezing
- Recurrent fever (i.e. subsides after fever medication then recurs)
- Mild fatigue when fever kicks up
- Diarrhea/ vomiting
- Mildly decreased oral intake

Parents are often concerned with a child having a fever, especially a high fever (>39'C). However, if the child is having a fever but eats and drinks well, playful and active, normal urine output, no severe symptoms stated above, it is not necessary to go to an emergency room or hospital for admission. You may give symptoms-relieving medications if the child is not having any drug allergy or has been deemed unsuitable to take those medications by a medical professional previously.

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